Emergency & Availability Questions:

A: Yes! We provide same-day door repair service throughout Vancouver and surrounding areas. For emergency situations like break-ins or lockouts, we offer 24/7 service with guaranteed response within 1-2 hours.

A: Yes! We provide warranty on all our work. New installations include manufacturer warranty plus our 6 months workmanship guarantee. Repairs come with a 90-day service warranty. Smart locks include both manufacturer and installation warranties. Contact us for specific warranty details on your service.

A: Absolutely! We’re available 24/7 for emergency door repairs, lockouts, and break-in repairs. Call us anytime – we understand security issues can’t wait until business hours.

A: We guarantee response within 1-2 hours for emergency calls in Vancouver. For same-day non-emergency repairs, we typically arrive within 2-4 hours of your call.

A: Yes! We provide door repair and installation services for both residential and commercial properties, including offices, retail stores, and apartment buildings.

A: Yes, we provide free estimates for all door repair and installation services. Emergency service calls include the estimate in the service fee.

A: We accept cash, debit cards, and e-transfer for your convenience.

A: There’s no service call fee for regular appointments. Emergency calls have a service fee that’s applied toward your repair cost if you proceed with the work.

A: We repair all door types including interior/exterior doors, sliding patio doors, garage doors, closet doors, pocket doors, and screen doors. We also handle smart lock installations and traditional lock changes.

A: Most doors can accommodate smart locks! We’ll assess your door during the estimate and recommend the best smart lock options that fit your door type and security needs.

A: Yes! We specialize in sliding patio door repairs including track cleaning, roller replacement, and weatherstrip installation to make your door slide smoothly again.

A: Yes, we’re fully licensed and insured for your peace of mind. All our work comes with a satisfaction guarantee.

A: Yes, we work directly with insurance companies and can provide all necessary documentation for your claim. We understand the urgency of securing your property after a break-in.

A: Absolutely! Door alignment issues are one of our most common repairs. This usually involves adjusting hinges, door frames, or replacing worn weatherstripping.

A: Yes! We provide emergency lockout services 24/7. We can get you back into your home quickly while ensuring no damage to your door or lock when possible.

A: First, ensure your safety and call police if needed. Don’t touch anything until police clear the scene. Then call us immediately at [your phone number] – we provide 24/7 emergency break-in repair services. We’ll secure your property temporarily and work with your insurance company to document damage and provide repair estimates. Our priority is restoring your security quickly while preserving evidence for insurance claims.

A: We can provide rough estimates over the phone for simple repairs based on your description. However, for accurate pricing on installations or complex repairs, we prefer to see the door in person. We offer free, no-obligation on-site estimates throughout Vancouver and surrounding areas. For emergency situations, we’ll provide the estimate when we arrive and you can decide whether to proceed with the repair.